Team & History
What is Yuka’s mission ? 🥕
Where did this idea come from? 💡
Why is it called Yuka?
Who are the founders ?
Who's behind Yuka?
How can I support Yuka ? 🤩
Where is the team located ? 🏠
I would like to join Yuka's team. How can I do so?
Why did you choose .io as a domain name?
How do I contact the team ? ✉️
Independence
Is Yuka an independent application ? 🙌🏼
How is the application financed ? ⭐️
How are product recommendations selected ?
Can I use the Yuka logo and/or brand ?
Does Yuka do partnerships or sponsorships ?
Scoring method
Food analysis
How are food products rated ?
On which sources does Yuka base its analysis of food additives?
Why are beverages rated differently ? 🥤
Are pesticides taken into account when rating food products?
What's meant by the fat ratio ?
How are reconstituted products rated ?
Why are some food products not rated ? 😬
Why is alcohol not rated ? 🍺
Why is baby milk not rated ? 🍼
Does Yuka analyze pet food ? 🐶
Does the app take the quantity into account ?
Is the application suited for diabetics ?
Does the application take the glycemic index into account ?
Is the presence of palm oil taken into account in the rating ?
Are GMOs taken into account in the rating ?
Why are all butters poorly rated ?
Why is cheese often poorly rated on Yuka ? 🧀
Does the app take food preferences into account ?
Does Yuka analyze products with no nutritional values ? 🧐
Why are protein supplements not rated ?
Cosmetic analysis
How are cosmetic products evaluated ? 💄
On which sources does Yuka base its analyses ? 👩🔬
Why do Yuka's analyses differ from other applications ? 🤨
How does Yuka analyze titanium dioxide ?
Does Yuka rate household cleaning products ?
Why aren't baby diapers and sanitary napkins rated ?
Is organic labeling taken into account in the rating of cosmetic products ?🌱
Does Yuka take into account the quantity of each ingredient in a formula ?
Does the application take into account the product's effectiveness ?
Why do some products have claims such as "no harmful parabens" ?
Why are there on-rated cosmetic products ?
General criteria
Why are some products not recognized ?
Does Yuka foresee integrating other impacts than health in its analysis ?
Is packaging taken into account in the rating ?
Does Yuka take a product's origin into account?
Is a product's price taken into account in the recommendations?
Why is coconut oil highly rated in cosmetics but poorly rated in food ?
Why are nutritional supplements and medications not rated?
Database
How was the database created ?
How is information provided in the application verified ?
How do I add an unknown product?
How can I change incorrect information on a product ? 🤔
Why can't some product sheets be modified ?
Are there rules for adding products to the application ?
How is product information updated ?
I scanned a product that has no score, why ?
Features
How do I download the application to my cell phone?
How do I scan ?
How do I scan ?
How do I scan ?
Why doesn't the app work without a network ?
Why do some products have no recommendations ?
How do I add a product to my favorites ? ⭐️
How do I add a product to my favorites ? ⭐️
How do I add a product to my favorites ? ⭐️
How can I delete scans from my history ? 🗑
How can I delete scans from my history ? 🗑
How can I delete scans from my history ? 🗑
Can I delete all products from my history at once ?
Can I delete all products from my history at once ?
How can I delete various products from my history at once ?
How do we inform the team of an error with a product ? 🙋🏻♂️
How do we inform the team of an error with a product ? 🙋🏻♂️
How do we inform the team of an error with a product ? 🙋🏻♀️
Can we classify the scanned products ?
Can we share the product sheets in the app ? 📤
Can we share the product sheets in the app ? 📤
Can we share the product sheets in the app ? 📤
Is Yuka only available in English?
How can I change the language ?
How can I change the language ?
How can I change the language ?
Can I can search for a product in the application ?
Can I use Yuka on my computer ?
Account & Personal data
Does Yuka exploit user data ? 🔒
Why do I have to register to use Yuka ?
Does Yuka have access to my photos and email contacts ?
How can I unsubscribe from the newsletter ?
How can I change my email address ?
How can I change my email address ?
How can I change my email address ?
How do I reset my password ?
How do I reset my password ?
How do I reset my password ?
How can change my first name in the app ?
How can change my first name in the app ?
How can change my first name in the app ?
How do I log out of the application ?
How do I log out of the application ?
How do I log out of the application ?
How do I delete my account and all my information ?
My account has been blocked. Why? How do I fix this?
I can’t log in to the application
My password isn’t working
My password isn’t working
My password isn’t working
I changed smartphones and lost my history
I changed smartphones and lost my history
I changed smartphones and lost my history
End User License Agreement
Legal notice
Problem in the app
My phone is incompatible with the application, why ? 📱
I just downloaded the application and I can't scan
I just downloaded the application and I can't scan
I just downloaded the application and I can't scan
Is the app available in countries other than in the UK ? 🌎
I live in the DOM-TOM: why is the app incompatible ?
I can't use Yuka because there's no network
The product that appears in the app is different than the scanned product
I can no longer scan, what should I do ?
The app doesn't work on my two phones, what should I do ?
A product's rating has changed. How is this possible ?
How do I add a product that doesn't display nutritional values ?
The product I want to scan doesn't have a bar code. What should I do?
Why do I not get any recommendations for better products ?
The proposed recommendations are inappropriate
The proposed recommendations are inappropriate
The proposed recommendations are inappropriate
The data in Yuka doesn’t match what’s on the packaging. What should I do?
Premium Member
How do I become a member and have access to the paid version ?
Which features are included in the paid version of Yuka?
How much does membership cost ?
Why doesn't a photo of the product appear when I scan in offline mode ?
Why doesn't a photo of the product appear when I scan in offline mode ?
Why doesn't a photo of the product appear when I scan in offline mode ?
Do I have access to the entire database in offline mode?
Why can't I subscribe to the Premium version ?
How to activate the offline mode ?
How to activate the offline mode ?
How to activate the offline mode ?
How do I activate food preferences ?
How do I activate food preferences ?
How do I activate food preferences ?
How do I use the advanced search engine ?
How do I use the advanced search engine ?
How do I use the advanced search engine ?
How do I cancel the annual renewal ?
How do I cancel the annual renewal ?
How do I cancel the annual renewal ?
What are some of the upcoming changes to the paid version of the app?
- All Categories
- Features
- Is Yuka only available in English?
Is Yuka only available in English?
Updated
by Ophélia
In addition to English, the application is also available in Spanish and French.
We plan to develop the app in other languages in the future 😊
