My account has been blocked. Why? How do I fix this?

Benoit Updated by Benoit

Yuka can shut down your account in any of the following situations:

  • You have added non-food and/or non-cosmetic products to the application.
  • You have modified a product with erroneous information.
  • You added a product for which no nutritional values were listed so you filled in fictitious values.

Blocking can seem a bit harsh, but we must take these types of measures in order to maintain the integrity of our work.

If it's an error on our part, we sincerely apologize. You can contact us via the contact form to ask that your account be reinstated.

How did we do?

How do I delete my account and all my information?

End User License Agreement

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