My phone is incompatible with the application, why?

Benoit Updated by Benoit

Your phone can be incompatible with the application for several reasons:

On iOS:

  • You do not have at least iOS 10
  • Your App Store account is not French, Belgian, Swiss, Luxembourger or Spanish.
  • You have an iPhone 3 or 4

On Android:

  • You do not have at least Android 5
  • Your Play Store account is not French, Belgian, Swiss, Luxembourger or Spanish.
  • Your phone is rooted
  • You have a phone that does not meet basic SafetyNet integrity criteria
  • Your RAM memory is less than 256 MB
  • The Google Play Service application is not allowed on your Android phone

How did we do?

I just downloaded the application and I can't scan

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