Premium Member

How do I become a member and have access to the paid version ?

To become a Premium member and have access to all of Yuka's features, you can click here from your phone. The subscription is also offered in various places of the application.

Benoit
Updated 4 months ago by Benoit

Which features are included in the paid version of Yuka?

The paid version allows you to access the following features: - An advanced search bar which allows you to access a product's analysis without having to scan it. You can find a product by typing its…

Benoit
Updated 2 months ago by Benoit

How much does membership cost ?

The Premium subscription costs 15€ (EU), 15£ (UK) or 20$ (US) / year.

Benoit
Updated 4 months ago by Benoit

Why doesn't a photo of the product appear when I scan in offline mode ?

When you activate offline mode, Yuka downloads the product database onto your phone so you can have access without being connected. Since this database is relatively large, we have chosen to not auto…

Benoit
Updated 4 months ago by Benoit

Why doesn't a photo of the product appear when I scan in offline mode ?

When you activate offline mode, Yuka downloads the product database onto your phone so you can have access without being connected. Since this database is relatively large , we have chosen to not aut…

Marie
Updated 4 months ago by Marie

Why doesn't a photo of the product appear when I scan in offline mode ?

When you activate offline mode, Yuka downloads the product database onto your phone so you can have access without being connected. Since this database is relatively large , we have chosen to not aut…

Marie
Updated 4 months ago by Marie

Do I have access to the entire database in offline mode?

No. In order for the offline mode to use the least amount of your phone's memory as possible, only the 100,000 most frequently scanned food and cosmetic products are available offline. However, produ…

Benoit
Updated 4 months ago by Benoit

Why can't I subscribe to the Premium version ?

The Premium version of the application is currently available for users with phone service from the following countries: France, Belgium, Switzerland, Luxembourg, Spain and the United Kingdom. If you…

Marie
Updated 2 months ago by Marie

How to activate the offline mode ?

When you activate the offline mode, Yuka then downloads the product database to your phone so you can access it when there’s no network. - On iOS: 1) Click on the “Info” icon at the upper right of th…

Marie
Updated 4 months ago by Marie

How to activate the offline mode ?

When you activate the offline mode, Yuka then downloads the product database to your phone so you can access it when there’s no network. 1) Click on the “Info” icon at the upper right of the applicat…

Marie
Updated 4 months ago by Marie

How to activate the offline mode ?

When you activate the offline mode, Yuka then downloads the product database to your phone so you can access it when there’s no network. 1) Click on the three dots at upper right of the application,…

Marie
Updated 4 months ago by Marie

How do I activate food preferences ?

The Premium version allows you to select your food preferences if you wish to be alerted when a product contains gluten , lactose and/or palm oil. - On iOS : Click on the “Info” icon at the upper rig…

Marie
Updated 4 months ago by Marie

How do I activate food preferences ?

The Premium version allows you to select your food preferences if you wish to be alerted when a product contains gluten , lactose and/or palm oil. To activate them : Click on the “Info” icon at the u…

Marie
Updated 4 months ago by Marie

How do I activate food preferences ?

The Premium version allows you to select your food preferences if you wish to be alerted when a product contains gluten , lactose and/or palm oil. - To activate them : Click on the three dots at the…

Marie
Updated 4 months ago by Marie

How do I use the advanced search engine ?

The Premium version allows you to easily search for a product in our database without having to scan it. The search bar also allows you to refine your searches by selecting several filters: Yuka rati…

Marie
Updated 4 months ago by Marie

How do I use the advanced search engine ?

The Premium version allows you to easily search for a product in our database without having to scan it. The search bar also allows you to refine your searches by selecting several filters: Yuka rati…

Marie
Updated 4 months ago by Marie

How do I use the advanced search engine ?

The Premium version allows you to easily search for a product in our database without having to scan it. The search bar also allows you to refine your searches by selecting several filters: Yuka rati…

Marie
Updated 1 month ago by Marie

How do I cancel the annual renewal ?

Subscriptions to the Premium version are managed by the Play Store and the App Store. This means they’re subject to the rules of Apple and Google subscriptions respectively, and are therefore, by def…

Marie
Updated 4 months ago by Marie

How do I cancel the annual renewal ?

Subscriptions to the Premium version are managed by the App Store. This means they’re subject to the rules of Apple subscriptions, and are therefore, by default, renewed automatically. If you wish, y…

Marie
Updated 4 months ago by Marie

How do I cancel the annual renewal ?

Subscriptions to the Premium version are managed by the Play Store. This means they’re subject to the rules of Google subscriptions, and are therefore, by default, renewed automatically. If you wish,…

Marie
Updated 4 months ago by Marie

What are some of the upcoming changes to the paid version of the app?

The main changes to come in the paid version accessible to Premium members are: The addition of new food preferences (vegetarian, vegan, sulphites, pork-free)..

Ophélia
Updated 4 months ago by Ophélia

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