Account & Personal data

Does Yuka exploit user data?

No. For ethical reasons, Yuka does not exploit or resell any user data. The data remains strictly confidential.

Ophélia Bierschwale
Updated 8 minutes ago by Ophélia Bierschwale

Why do I have to register to use Yuka?

Registering is necessary for securing user contributions. Yuka is a collaborative application where everyone can contribute. It's therefore important that we have the ability secure these contributio…

Benoit
Updated 6 days ago by Benoit

Does Yuka have access to my photos and email contacts?

Yuka does not have access to your photos or your email contacts. The application scans products using your camera. This is why you need to authorize access to your camera, but it's only for scanning…

Benoit
Updated 3 weeks ago by Benoit

How can I unsubscribe from the newsletter?

There's an "Unsubscribe" button on the bottom of our emails. Clicking on it automatically unsubscribes you from our newsletters.

Benoit
Updated 3 weeks ago by Benoit

How can I change my email address?

You can change your email address directly in our application. On iOS , click on the "Info" icon on the top right of the application, then on "Account". . On Android , click on the three dots on the…

Benoit
Updated 3 weeks ago by Benoit

How do I reset my password?

You can change your password directly in the application. On iOS , click on the "Info" icon on the top right of the application, then on "Account". On Android , click on the three dots on the top rig…

Benoit
Updated 3 weeks ago by Benoit

How do I log out of the application?

To log out: On iOS, click on the "Info" icon on the top right of the application, then on "Account", and on "Log out". On Android, click on the three dots on the top right of the application, then on…

Benoit
Updated 3 weeks ago by Benoit

How do I delete my account and all my information?

To delete your account, click here on your phone. When you delete your account, all data associated with it is also deleted.

Benoit
Updated 3 weeks ago by Benoit

My account has been blocked. Why? How do I fix this?

Yuka can shut down your account in any of the following situations: You have added non-food and/or non-cosmetic products to the application. You have modified a product with erroneous information. Yo…

Benoit
Updated 3 weeks ago by Benoit

End User License Agreement

The Yuka App is managed by the company Yuca SAS (hereafter “Yuca”), located at 3a rue des Écoles 78400 Chatou, France (R.C.S. Versailles no. 81776946600027) Before registering on the Application, eac…

Benoit
Updated 4 days ago by Benoit

Legal notice

Site and Application. Internet site (hereinafter “the Website”): refers to https://yuka.io/ , the blog https://yuka.io/blog/ as well as the nutrition website https://nutrition.yuka.io/. Mobile applic…

Benoit
Updated 3 weeks ago by Benoit

Contact